I wanted on line access to my income tax records, so I had to register with a commercial identity verification service. Of the ones in the scheme, I chose the good old Post Office, because Prime Minister Corbyn is going to re-nationalise it, as in civilized countries like France and Germany.
The Post Office web-based process is simplest, because you only need to prove you have a mobile phone (for two-factor authentication); a credit or debit card in your own name; a passport; and a UK driving licence. For the banking bit, they charge 0p to the card to ensure that it exists, but for the passport and driving licence, they can look them up in the government databases.
Except they can’t. The system doesn’t accept a licence issued in Northern Ireland, although it looks as though they might have thought about it: there’s an “Issuer” field, but it’s disabled.
Plan B, then, was to use the Post Office Android app. It worked, but it all seemed… odd. First, you use the app to read a QR code which the website shows you. Then, the app brings up a camera window, which you use to photograph your passport. Finally, another camera with a head-and-shoulders outline, which you use to frame a selfie. Or two, rather, because it wants you to move in a three-dimensional manner between shots to prove you aren’t a flat photograph.
Then it uploads the results, and some humans (probably) in an office somewhere try to read your passport details and compare the selfie with the passport photo. Mine failed the first time because the passport image wasn’t good enough. Passports won’t sit flat, so the next time I put it under a sheet of glass.
With the app, you only need the passport, not the driving licence, because it’s a “more secure” process. Hmmm. Maybe.